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About

The Hillsborough County Public Library Cooperative (HCPLC) includes the Tampa-Hillsborough County Public Library System, the Bruton Memorial Library in Plant City, and the Temple Terrace Public Library in Temple Terrace. Together, these libraries serve over 1 million customers and share a common mission of promoting lifelong learning and an enhanced quality of life for all residents of Hillsborough County.

Since September 1, 1999, library customers have benefited from being members of HCPLC through increased access to materials and programs, and the ability to request, borrow and return materials at all partner libraries. In addition to traditional resources like books and audiovisual materials, free library resources also include:


Our libraries provide welcoming environments, a broad range of relevant materials in a variety of formats, and highly qualified, customer-focused employees. We are always looking for ways to better serve our community and invite you to contact us with questions, comments, purchase suggestions and program feedback.

Are you new to the area? Learn more about our library locations and the requirements to obtain a library card. For more information about other county resources, please visit the Hillsborough County Government website.

Are you interested in volunteer, internship or job opportunities at the library?


Refund Policy

PURPOSE:

To establish guidelines for determination of refunds to customers of Library Services.

POLICY STATEMENT:

The Board of County Commissioners approves and adopts a policy for the refund of fees to customers of Library Services.

In cases where a Library Services customer has reported a book or other library material charged out to them as lost and has paid the replacement cash of the item and later the item is recovered and returned in good condition, the amount paid to replace the item shall be refunded to the payor. No refunds shall be made for overdue fines on such items.

OVERSIGHT RESPONSIBILITY: Customers requesting refunds shall present a valid receipt for payment within two years of date issued. Library Services shall review and approve requests for refunds when the request is accompanied by proper documentation including proof of payment.

The Accounting Department is authorized to refund monies paid to Library Services upon receipt of a written request approved by the Director of Libraries.

All refund requests other than those cited above must be acted on separately by the Board of County Commissioners.

Approved by Board of County Commissioners

Date: February 4, 2004

Refund requests should be directed to 813-273-3652.

Refund Policy


Privacy Policy

Tampa-Hillsborough County Public Library System

Privacy Statement:

Any personal information requested or gathered via this site will be used only for purposes necessary to conduct library business with you. It will not be traded, sold, or given to any other party except as specifically allowed or required by law.

Regarding e-mail: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.